Terms of Service – For Users
Welcome to “GoBatroun”.
GoBatroun is an online platform that facilitates the buying and selling of services for individuals and organizations in Lebanon and specifically in Batroun casa.
GoBatroun provides buyers with an easy way to purchase and receive access to specific types of services.
The following are the Terms of Service (“TOS”) that govern the use of the www.GoBatroun.com Site (“Site”, “Website”) which is managed by Dynamic Objects SARL (“Company”, “GoBatroun”, “Dynamic Objects”, “We”, “Us” or “Our”). The Company provides the user and visit of the Site or the buyer of services on the Site (“Buyer”, “User”, “You” or “Your”) access to and use of its owned software and services related to Service Providers (collectively “the Services”) subject to this TOS.
1. Acceptance of terms
Please read this Agreement carefully before accessing or using the Site.
By accessing or using any portion of the Website, you acknowledge and agree to abide by its Terms of Service (TOS) and take responsibility for complying with all relevant local laws. This Agreement holds the same legal weight and authority as a written and signed document. If you do not agree to all the terms and conditions outlined in this Agreement, you are not permitted to access the Website or utilize any of its services. Failure to comply with the Agreement may lead to actions taken by us, which may include, but are not limited to, termination of your access and privileges on the site, as well as cancellation of any orders.
Within this Agreement, it is understood that GoBatroun does not act as an agent for the Service Provider or the Buyer. When a service is purchased on this Site, the Buyer acknowledges that they are engaging directly with the Service Provider, who is responsible for fulfilling all the obligations specified in the order. GoBatroun provides this service for a fee, which is collected from either the Buyer or the Service Provider.
GoBatroun reserves the right, at its sole discretion and without prior notice, to modify, suspend, discontinue, or replace any part of this Agreement or the services provided on the Site. It is your responsibility to regularly review this Agreement for any potential changes. In the event of any inconsistency between these terms and any additional terms, the additional terms will take precedence. By continuing to use or access the Website after any changes have been posted, you accept and agree to the modified Agreement. Additionally, GoBatroun may introduce new services and/or features through the Website in the future, and such additions will be subject to the terms and conditions outlined in this Agreement.
For your convenience, we may provide translations of this Agreement in other languages. However, the English version of this Agreement will be the governing version for the use of our platform. In the event of any discrepancies or contradictions between the English version and any translated versions, the English version will prevail.
By agreeing to the terms and conditions outlined in this Agreement and complying with its provisions, GoBatroun grants you a limited, non-exclusive, and revocable license to access and use this Website and its Services for personal purposes. However, you are not permitted to copy, download (except where explicitly allowed), modify, or reproduce any part of the Website or its contents, including images, text, or other elements. This license explicitly excludes any form of resale or commercial use of the Site or its contents.
3. Account and Site
GoBatroun Website services features are intended for use by persons or groups who have authenticate their identities and lawfully received passwords to the Website from GoBatroun. By using the Website in any manner, you represent that You are a Registered User. You further consent and authorize GoBatroun to verify your registration data. GoBatroun reserves the right to accept or deny any individual or group registration of its services without explanation or cause.
In order to use certain features of the Website, You will be asked to register and provide certain personal information. By providing such information You agree to: (a) provide true, accurate, current and complete information about You as prompted by the relevant registration form (the “Account Data”), (b) maintain and promptly update the Account Data to keep it true, accurate, current and complete at all times.
If GoBatroun for any reason suspects that you have provided untrue, inaccurate or incomplete information in your Account Data, it will have the right to suspend or terminate your Account and refuse any and all your current and future use of the Services.
By creating an Account, the registration processes on this Site will involve allocating you with a unique username and/or password that gives you access to your Site Account. You have sole responsibility for adequate protection of your username and password and the security of your Account and sub-Accounts creating by You. You are fully responsible for all activities that occur under the Account and any other actions taken in connection with your Account.
You must (a) immediately notify GoBatroun of any unauthorized uses of your Account or any other breaches of security by sending an appropriately worded email to hello@GoBatroun.com, and (b) ensure that you exit from your Site account at the end of each session. We cannot and will not be liable for any loss or damage arising from your failure to comply with these requirements. In case of dispute relating to the ownership of your Account, you agree that GoBatroun will be the sole arbiter of such dispute and that its decision shall be final and binding.
In case of dispute relating to the ownership of your Account, you agree that GoBatroun will be the sole arbiter of such dispute and that its decision shall be final and binding.
GoBatroun will not be liable for any acts or omissions by You, including any damages of any kind incurred as a result of such acts or omissions.
4. Content Posted on the Site
GoBatroun will not be held responsible for the content provided by, nor actions or non-actions of the Service Providers using the Site services. You understand that all services posted are the sole responsibility of the service provider. We do not claim the accuracy, truth, or quality of the listings on GoBatroun. You must comply with all of the terms and conditions of this TOS, all applicable laws, rules, and regulations whenever you use this Site.
4.1 Content posted by GoBatroun
You agree that all material, including without limitation, information, images, text, audio, videos, data, links, software, contained in or delivered via the Services or otherwise made available by GoBatroun in connection with the Services (collectively, “Site Content”) is protected by copyrights, trademarks, service marks, trade secrets or other intellectual property and other proprietary rights and laws.
GoBatroun may own the Site Content or portions of the Site Content may be made available to GoBatroun through arrangements with third parties.
The Site Content is for your general information and use only. Neither We nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this Website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this Website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this Website meet your specific requirements.
This website contains material which is owned by or licensed to Us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the Website. Unauthorized use of this website may give to a claim for damages and/or be a criminal offence.
You acknowledge that GoBatroun does not monitor or review in advance the content You or any third party choose to publish through its website. However, we reserve the right, in our sole discretion, for any reason or no reason and without prior notice, to (i) partly or completely alter, edit or remove any of Your content and/or (ii) terminate our right to access the Site and use its services. You also acknowledge that We may disclose Your content for any reason, including but not limited to, (a) if required to do so by law, (b) enforce this TOS, (c) investigate reported claims of Your violation to the rights of third-parties, (d) protect the property rights, material and security of GoBatroun and its users against any damages caused by your improper use of the Site. You understand that You shall not post or transmit through the Website any material which violates or infringes in any way the rights of others and is unlawful, threatening, defamatory, abusive, discriminatory, obscene, pornographic, invasive of privacy or publicity rights, or which encourages behavior that would constitute a criminal offense and/or give rise to civil liability or violate law in any way.
4.2 Content posted by Users
All Material including without limitation, information, images, text, audio, videos, data, links or Actions including without limitation, postponing or cancellation of any service (collectively, “User Generated Content”) is the sole responsibility of the person from whom such User Generated Content Originated.
GoBatroun does not control and is not responsible for User Generated Content. By using the Site, You may be exposed to User Generated Content that is inaccurate, offensive, indecent, misleading, or otherwise objectionable.
GoBatroun makes no representation or warranty as to the accuracy, completeness or authenticity of the information contained in any User Generated Content posted on, transmitted through, and available through the Site.
Users of the Site bear all risks associated with, the use and/or reliance upon any User Generated Content, and/or the representations made therein, and under no circumstances will GoBatroun be liable in any way for any User Generated Content or for any loss or damage of any kind incurred as a result of the use of any User Generated Content posted, emailed or otherwise made available via the Site.
You acknowledge that GoBatroun does not approve User Generated Content prior to posting. GoBatroun makes no representations and/or warranties to any of the claims made in any posting on reviews and comments, postings, messages or otherwise of any User Generated Content, by any user.
4.3 Copyright Infringement
As GoBatroun asks others to respect its intellectual property rights, it respects the intellectual property rights of others. If you believe that the material located on or linked to by GoBatroun.com violates your copyright, you are encouraged to notify GoBatroun immediately. GoBatroun will respond to all such notices, including as required or appropriate by removing infringing material or disabling all links to the infringing material.
We also do not permit copying or distribution of material on this Site for any commercial or business use. No photography, filming, broadcast, alteration or modification of the pages or elements within the pages of this Site is permitted. Any unauthorized use of the content, arrangement or layout of the site, computer code, or photos or trademarks found in the site or any derivative works thereof may violate civil or criminal laws, including, but not limited to, copyright and trademark laws, and GoBatroun may take action accordingly.
4.4 Computer viruses
We will use reasonable endeavors to ensure that the Site does not contain or promulgate any viruses or other malicious code. However, GoBatroun recommends that you should virus check all materials downloaded from the Site and regularly check for the presence of viruses and other malicious code. We exclude fully permitted by applicable laws all liability in connection with any damage or loss caused by computer viruses or other malicious code originating or contracted from the website.
5. Unacceptable Uses
You are solely responsible for any and all acts and omissions that occur while You use this Site, and You agree not to engage in unacceptable use of the Site, which includes, but is not limited to, use of the Site to:
(i) disseminate, store or transmit unsolicited messages, chain letters, or unsolicited commercial e-mail (also known as “spam”);
(ii) disseminate or transmit material that, to a reasonable person, may be abusive, obscene, pornographic, defamatory, harassing, grossly offensive, vulgar, threatening, or malicious;
(iii) disseminate, store, or transmit files, graphics, software, material, or other content that actually or potentially infringes the copyright, trademark, patent, trade secret, intellectual property rights, or rights of privacy or publicity of any person or instruct any person how to do so;
(iv) create a false identity or to otherwise attempt to mislead any person as to the identity or origin of any communication;
(v) impersonate any person or entity, including, but not limited to, an GoBatroun employee or agent;
(vi) interfere, disrupt, or attempt to gain unauthorized access to other passwords or accounts on the Site or any other computer network;
(vii) disseminate, store or transmit viruses, trojan horses, or any other malicious code or program;
(viii) harm minors in any way;
(ix) solicit confidential information;
(x) interfere with or disrupt the Site or the servers or network connected to provide service to the Site;
(xi) provide instructional information about illegal or unlawful activities
(xii) “stalk” or otherwise harass another person;
(xiii) intentionally or unintentionally violate any applicable local, state, national or international law;
(xiv) engage in outside commercial or business activities without Our express written consent;
(xv) engage in any activity on the Website that contravenes the regulations of the boycott of Israel applicable in your country; and/or
(xvi) engage in any other activity deemed by Us, in Our sole discretion, to be unacceptable when using this Site or in conflict with the spirit or intent of the User Agreements.
Any violation of this section can result in termination of Your account and/or license to use this Site and any orders and/or Services that You list with Us, as well as other legal action.
While We will make efforts to maintain the website, We have no control over Your ability to access the Site at any particular time and We are not responsible for any limitation of services due to technical difficulties beyond Our control, including any interruption of service in providing the website. You understand and agree that the Site may, occasionally, be inaccessible or inoperable for any reason, including, but not limited to: (i) malfunctions of equipment or communications; (ii) We may periodically undertake maintenance, repairs, or administrative reviews; or (iii) causes beyond Our control or which are not reasonably foreseeable by Us.
7. Order processing
GoBatroun provides a simple process for accepting Your orders for services and other items on the Site. It gives You a wide choice of payment methods.
“Online” payment methods include (i) a credit card gateway, (ii) direct bank payments and (iii) other payment methods to be introduced from time to time. All payment information is transferred via a Secure Socket Layer (SSL). This functionality is denoted by a padlock symbol at the bottom of your browser and ensures secure transmission of the encrypted data.
“Offline” payment methods include (i) Point of Payment, (ii) Point of Sale, (iii) Home Payment, (iv) by check or cash at our offices, and (iv) At the Door where the service is taking place.
Each of the payment methods mentioned above has its own additional service charges that are a surcharge to the service price as disclosed on the relevant payment page.
8. Buying services
The Buyer purchases services from a service provider and pays by one of the supported payment methods.
A GoBatroun fee is charged on each order that is either borne by the Service Provider or the Buyer. Value Added Taxes, if any, are included in the service price.
You may be limited to a certain number of services when purchasing. This limit on services is set by the Service Provider, in his sole discretion, and is posted during the purchase process and will be verified during each transaction. The Service Provider, in his sole discretion and without prior notification to you, reserves the right to block your access to or cancel your order if it: (i) is associated with any broker or scalper, (ii) utilizes automated means to process or place orders, (iii) exceeds the stated service limit, (iv) is purchased for purposes other than to consume the service.
The Service Provider reserves the right to modify the service price from time to time. Notwithstanding the foregoing, if the amount you pay for a service is incorrect regardless of whether because of an error in a price posted by the Service Provider or otherwise communicated to you, or you were able to order a service before its scheduled sale or you were able to order a service that was not supposed to have been released for sale, then the Service Provider (or the order for that service) will refund to you the amount that you paid. This will apply regardless of whether because of human error or a transactional malfunction of GoBatroun or the Service Provider.
9. Purchase Confirmation
If you do not receive a confirmation e-mail after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your sole responsibility to confirm with the Service Provider whether or not your order has been placed. GoBatroun will not be responsible for losses (monetary or otherwise) if you believe that an order was or was not placed because you failed to receive confirmation. All inquiries must be made by e-mail to hello@GoBatroun.com.
You can retrieve your services from (i) the purchase confirmation we sent you by email, (ii) your Account on the Website. Your services can be printed for access. These services contain a unique code or serial number that corresponds to your order and must be brought with you to the specified service provided location in either printed format or on your mobile phone to gain access to the service. Some services will require you to proceed to a specific counter to exchange your services.
Certain types of services may require identification, and you will be asked to produce some form of ID to prove your identity. Failure to provide valid identification may result in denial of entry.
If there are multiple parties attempting to enter using the same order, only the first party that arrived with the order will be admitted. Please consult the service description for full details.
11. Service Restrictions
Certain services featured on the Website may have specific requirements regarding dress code, age, or other criteria. It is your responsibility to ascertain whether any service restrictions apply to you and, if applicable, to your party, and to meet all the necessary criteria for admission. Please note that no refunds will be provided if you are denied access to a service due to failing to meet the specified restrictions.
12. Cancelled or Postponed Services
When a service is cancelled or postponed by the Service Provider for any reason, we will post the cancellation notice on the service page and send you a notification as soon as we receive the notification from the Service Provider.
In case of cancellation of the service, you will get an automated refund applied to your credit or debit card or, in case of payment by other methods, in the same payment method that you have paid for your order. Offline refunds must be claimed within 30 days of notification, otherwise, the refund will expire. GoBatroun shall not be responsible if you fail to receive your refund because your Account information on file with GoBatroun is no longer valid or up-to-date. GoBatroun does not assume responsibility to make refunds to any person other than the person who ordered the services as shown by our records, regardless of whether or not the services purchased by you have been transferred in accordance with this Agreement.
In case of postponement of the service, you will receive a new order reflecting the changes. Your original services will also be valid. No refunds are allowed in such a case.
PLEASE NOTE THAT, IF YOU HAVE PAID THE SERVICE PROVIDER DIRECTLY FOR YOUR SERVICE (AND NOT GOBATROUN), GOBATROUN HAS NO RESPONSIBILITY OR LIABILITY FOR, OR CONTROL OVER, THE ISSUANCE OF ANY REFUND.
13. Order Restrictions
Service Providers retain the right, without refunding any amount paid, to deny entry or remove any individual from accessing a service, if their behavior is deemed disorderly, if they use vulgar or abusive language, or if they fail to comply with the Service Provider’s rules.
Violation of the terms or rules will result in the immediate termination of your license to access the service purchased without any refund. Please note that the service order represents a revocable license, and admission may be denied while refunding the face value of the order. In such a case, the refund methods described above will be applied, unless the Service Provider chooses an alternative refund method.
You acknowledge and agree that GoBatroun has the right, but not the obligation, to delete or deactivate your account, block your email or IP address, or terminate your access to the Site (or any part of it), without prior notice, and at its sole discretion. This may occur if GoBatroun believes that you have acted inconsistently with the terms and conditions of the Agreement, whether in letter or spirit.
GoBatroun also reserves the right, at its sole discretion and without prior notice, to discontinue providing the Site, or any part of it. You understand and accept that GoBatroun shall not be liable to you or any third party for any damages resulting from the termination of your access to the Site.
It is important to note that these actions may be taken by GoBatroun for any reason it deems appropriate, and you agree to abide by such decisions without recourse against GoBatroun.
15. Disclaimer of Warranties
You acknowledge and agree that your use of the Site is at your own risk. The Site and any third-party materials are provided on an “as is” and “as available” basis. You are solely responsible for any damage to your computer system or loss of data that may result from downloading, streaming, or accessing any material obtained through the use of the Site.
While GoBatroun makes every effort to provide accurate and up-to-date information and Site Content written by its staff, it cannot guarantee the accuracy or completeness of the information. Changes may occur, and errors may be present on the Site. GoBatroun is not responsible for any financial or other losses that may result from such changes or errors in information.
GoBatroun expressly disclaims all warranties, whether express or implied, including but not limited to warranties of title, non-infringement, uninterrupted service, error-free operation, accuracy, reliability, freedom from viruses and other harmful components, merchantability, and fitness for a particular purpose.
Please note that these disclaimers of warranties apply to all aspects of the Site and any third-party materials.
16. Limitation of Liability
You acknowledge and agree that GoBatroun shall not be liable for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, whether in contract, general civil liability, or any other cause of action, arising from or related to the Site or the third-party materials. This limitation of liability applies to any damages or injuries caused by errors, omissions, or other failures of performance by GoBatroun, its affiliates, and business partners. It also applies to any interruptions, defects, or delays in operation or transmission, including communication line failures, computer viruses, and any theft, destruction, alteration, or unauthorized access to or use of electronic records.
Please note that this limitation of liability is comprehensive and applies to all situations, regardless of the cause or nature of the damages or losses incurred.
17. General Representation and Warranty
By using the Website, you represent and warrant that:
(ii) Your use of the Website will not infringe or misappropriate the intellectual property rights of any third party.
(iii) You are over eighteen (18) years of age.
(iv) You are not purchasing services for the purpose of resale and you are not a re-seller, wholesaler, or bulk purchaser of services.
(v) You will not use our Website for any unacceptable uses as described in the “Unacceptable Uses” section.
Please note that these representations and warranties are essential requirements for your use of the Website.
You agree to indemnify, defend, and hold harmless “GoBatroun,” including its officers, directors, owners, partners, partnerships, principals, employees, affiliates, and other related entities, servants, agents, representatives, successors, and assigns, from and against any damages, liabilities, costs, and expenses (including reasonable attorneys’ fees), claims or demands, arising out of (i) your use of or connection to the Site, (ii) your participation in any activities arising from the Site, (iii) your violation of, or failure to perform your obligations under the TOS, or (iv) your violation of any rights of a third party. This indemnification provision applies regardless of any other term in the TOS or any act or failure to act by “GoBatroun,” its agents, or subcontractors.
19. Governing Law
The access to and use of the Site, as well as this agreement, shall be subject to and interpreted in accordance with the laws of Lebanon in effect at the time, without giving effect to any conflicts of law principles.
The failure or delay of “GoBatroun” to exercise or enforce any right or provision of this Agreement shall not be deemed as a waiver of such right or provision. No oral waiver, amendment, or modification of this Agreement shall be valid or binding unless made in writing. In the event that any provision of this Agreement is deemed invalid by an arbitrator or court of competent jurisdiction, the parties agree that such arbitrator or court should strive to give effect to the parties’ intentions as expressed in the provision, and the remaining provisions of this Agreement shall continue to be in full force and effect.
21. Acceptance of Terms
I confirm that I have thoroughly read and comprehended the terms outlined in this Agreement. I have reviewed, understood, and agreed to abide by the Terms of Service.