Terms of Service – For Service Providers
Welcome to “GoBatroun”.
GoBatroun is a Digital Platform enabling individuals or organizations located in Batroun casa in Lebanon, to buy and sell services on the internet.
GoBatroun provides Service Providers with a platform to manage and control their digital sales for specific types of services.
The following are the Terms of Service (“TOS”) that govern the use of the www.GoBatroun.com Site (“Site”, “Website”) which is managed By Dynamic Objects SARL (“Company”, “GoBatroun”, “Dynamic Objects”, “We”, “Us” or “Our”). The Company provides the service provider (“Provider”, “You” or “Your”) access to and use of its owned software and services related to Your services (collectively “the Services”) subject to this TOS.
1. Acceptance of terms
Please read this Agreement carefully before accessing or using the Site.
By accessing or utilizing any portion of the Website, you hereby consent to abide by its Terms of Service (TOS) and acknowledge your responsibility to comply with all relevant local laws. This Agreement holds the same legal weight and validity as a written and signed document. If you do not agree to all the terms and conditions outlined in this Agreement, you are prohibited from accessing the Website or utilizing any of its services. Failure to adhere to the Agreement may lead to consequences imposed by Us, which may include, but are not limited to, the termination of your access and usage rights on the site, as well as the cancellation of any service orders you have placed.
Under this Agreement, it is important to note that GoBatroun is not functioning as a representative or intermediary for either the service provider or the Buyer. When the Buyer purchases a service through this Site, they acknowledge that they are engaging directly with the service provider, who is solely responsible for fulfilling all obligations related to the service as specified. GoBatroun facilitates this service for a fee, which is collected from the Buyer or the Service Provider.
GoBatroun maintains the right, at its sole discretion, to modify, suspend, discontinue, or replace any portion of this Agreement or the Site services temporarily or permanently, without prior notice and for any reason. It is your responsibility to regularly review this Agreement for any potential modifications. In the event of any inconsistencies between these terms and any additional terms, the additional terms will take precedence to the extent of the inconsistency. By continuing to access or use the Website after any changes have been posted to this Agreement, you signify your acceptance of those changes. Additionally, GoBatroun may introduce new services and/or features through the Website in the future (including the release of new tools and resources), which will be subject to the terms and conditions outlined in this Agreement.
For your convenience, we may provide translations of all or certain sections of this Agreement in other languages. However, it is important to note that the English version of this Agreement is the authoritative version that governs the usage of our platform. In the event of any inconsistencies or contradictions between the English version of this Agreement and any translated versions, the English version will prevail.
In accordance with the terms and conditions stated in this Agreement, and as long as you comply with these terms, GoBatroun provides you with a limited, non-exclusive, and revocable license to access and utilize this Website and its Services for personal use. However, you are not permitted to copy, download (unless explicitly authorized), modify, or alter the Website or any of its components, including images, text, or other elements. This license does not grant you the right to engage in any form of resale or commercial use of the Site or its contents.
3. Account and Site
The features and services provided on the GoBatroun Website are designed for individuals or groups who have verified their identities and received authorized passwords from GoBatroun. By utilizing the Website in any capacity, you affirm that you are a Registered User. Furthermore, you provide your consent and authorization for GoBatroun to verify the data provided during registration. Please note that GoBatroun reserves the right to accept or reject individual or group registrations for its services without providing an explanation or cause.
In order to use certain features of the Website, you will be asked to register and provide certain personal information. By providing such information You agree to: (a) provide true, accurate, current and complete information about You as prompted by the relevant registration form (the “Account Data”),(b) maintain and promptly update the Account Data to keep it true, accurate, current and complete at all times.
If GoBatroun for any reason suspects that you have provided untrue, inaccurate or incomplete information in your Account Data, it will have the right to suspend or terminate your Account and refuse any and all your current and future use of the Services.
By creating an Account, the registration processes on this Site will involve allocating you with a unique username and/or password that gives you access to your Site Account. You have sole responsibility for adequate protection of your username and password and the security of your Account and sub-Accounts creating by You. You are fully responsible for all activities that occur under the Account and any other actions taken in connection with your Account.
You must (a) immediately notify GoBatroun of any unauthorized uses of your Account or any other breaches of security by sending an appropriately worded email to email@example.com, and (b) ensure that you exit from your Site account at the end of each session. We cannot and will not be liable for any loss or damage arising from your failure to comply with these requirements.
In case of dispute relating to the ownership of your Account, you agree that GoBatroun will be the sole arbiter of such dispute and that its decision shall be final and binding.
GoBatroun will not be liable for any acts or omissions by You, including any damages of any kind incurred as a result of such acts or omissions.
4. Content Posted on the Site
GoBatroun assumes no responsibility for the content you provide. We make no claims regarding the accuracy, truthfulness, or quality of your listings on GoBatroun. It is solely your responsibility to ensure that the information you post about your services is accurate and sufficient. Whenever you use this Site, you must adhere to all the terms and conditions of this TOS, as well as all applicable laws, rules, and regulations.
4.1 Content posted by GoBatroun
By using the Services provided by GoBatroun, you acknowledge and agree that all material, including but not limited to information, images, text, audio, videos, data, links, and software (collectively referred to as “Site Content”), whether delivered through the Services or made available by GoBatroun in connection with the Services, is protected by copyrights, trademarks, service marks, trade secrets, or other intellectual property and proprietary rights and laws.
GoBatroun may own the Site Content or portions of the Site Content may be made available to GoBatroun through arrangements with third parties.
The Site Content is for your general information and use only. Neither We nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this Website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this Website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this Website meet your specific requirements.
This website contains material which is owned by or licensed to Us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the Website. Unauthorized use of this website may give to a claim for damages and/or be a criminal offence.
We welcome ‘hot links’ and deep-links to our website, by which we mean that you may include a link to any page of our Site. You may not display the contents of our Site (or any page from it) or allow it to be displayed, surrounded, or framed or otherwise surrounded by material not originating by us without our consent. If you would like to license our material, please email us at: firstname.lastname@example.org
4.2 Content posted by Service Providers
All Material including without limitation, information, images, text, audio, videos, data, links or Actions including without limitation, postponing or cancellation of any activity (collectively, “User Generated Content”) is the sole responsibility of the person from whom such User Generated Content Originated.
GoBatroun does not control and is not responsible for User Generated Content. By using the Site, You may be exposed to User Generated Content that is inaccurate, offensive, indecent, misleading, or otherwise objectionable.
GoBatroun makes no representation or warranty as to the accuracy, completeness or authenticity of the information contained in any User Generated Content posted on, transmitted through, and available through the Site.
Users of the Site bear all risks associated with, the use and/or reliance upon any User Generated Content, and/or the representations made therein, and under no circumstances will GoBatroun be liable in any way for any User Generated Content or for any loss or damage of any kind incurred as a result of the use of any User Generated Content posted, emailed or otherwise made available via the Site.
You acknowledge that GoBatroun does not approve User Generated Content prior to posting. GoBatroun makes no representations and/or warranties to any of the claims made in any posting on reviews and comments, postings, messages or otherwise of any User Generated Content, by any user.
You acknowledge that GoBatroun does not monitor or review in advance the content You or any third party choose to publish through its website. However, we reserve the right, in our sole discretion, for any reason or no reason and without prior notice, to (i) partly or completely alter, edit or remove any of Your content and/or (ii) terminate our right to access the Site and use its services. You also acknowledge that We may disclose Your content for any reason, including but not limited to, (a) if required to do so by law, (b) enforce this TOS, (c) investigate reported claims of Your violation to the rights of third-parties, (d) protect the property rights, material and security of GoBatroun and its users against any damages caused by your improper use of the Site. You understand that You shall not post or transmit through the Website any material which violates or infringes in any way the rights of others and is unlawful, threatening, defamatory, abusive, discriminatory, obscene, pornographic, invasive of privacy or publicity rights, or which encourages behavior that would constitute a criminal offense and/or give rise to civil liability or violate law in any way.
Subsequently: (i) You understand and agree that GoBatroun may review and delete any Content that in the sole judgment of GoBatroun violates this Agreement or which might be offensive, illegal, or that might violate the rights, harm, or threaten the safety of others; (ii) You are solely responsible for the User Generated Content that You publish or display; and (iii) by posting Content to any public area of the Site, You automatically represent and warrant that You have granted to GoBatroun an irrevocable, perpetual, non-exclusive, fully paid, worldwide license to use, copy, perform, display, and distribute such information and content and to prepare derivative works of, or incorporate into other works, such information and content, and to grant and authorize sublicenses of the foregoing. GoBatroun reserves the right to investigate and take appropriate legal action in its sole discretion against anyone who violates this provision, including without limitation, removing the offending communication from the Site and terminating the membership of such violators.
4.3 Copyright Infringement
GoBatroun values the importance of intellectual property rights and expects others to do the same. We respect the intellectual property rights of others. If you believe that any material on GoBatroun.com, whether located on the site or linked to it, infringes upon your copyright, we encourage you to promptly notify us. GoBatroun will take appropriate action, which may include removing the infringing material or disabling any links to it, in response to such notices.
It is important to note that copying or distributing material from this Site for commercial or business purposes is strictly prohibited. Unauthorized activities such as photography, filming, broadcasting, altering, or modifying the pages or elements of this Site are not permitted. Any unauthorized use of the site’s content, arrangement, layout, computer code, photos, trademarks, or any derivative works may violate civil or criminal laws, including copyright and trademark laws. GoBatroun reserves the right to take appropriate legal action in response to such violations.
4.4 Computer viruses
We strive to make reasonable efforts to ensure that the Site is free from viruses or other malicious code. However, GoBatroun advises you to take precautions by conducting virus checks on all materials downloaded from the Site and regularly scanning for the presence of viruses and other malicious code. It is important to note that we are fully permitted by applicable laws to exclude any liability associated with damage or loss resulting from computer viruses or other malicious code originating from or contracted through the website.
5. Unacceptable Uses
You are solely responsible for any and all acts and omissions that occur while You use this Site, and You agree not to engage in unacceptable use of the Site, which includes, but is not limited to, use of the Site to:
(i) disseminate, store or transmit unsolicited messages, chain letters, or unsolicited commercial e-mail (also known as “spam”);
(ii) disseminate or transmit material that, to a reasonable person, may be abusive, obscene, pornographic, defamatory, harassing, grossly offensive, vulgar, threatening, or malicious;
(iii) disseminate, store, or transmit files, graphics, software, material, or other content that actually or potentially infringes the copyright, trademark, patent, trade secret, intellectual property rights, or rights of privacy or publicity of any person or instruct any person how to do so;
(iv) create a false identity or to otherwise attempt to mislead any person as to the identity or origin of any communication;
(v) impersonate any person or entity, including, but not limited to, an GoBatroun employee or agent;
(vi) interfere, disrupt, or attempt to gain unauthorized access to other passwords or accounts on the Site or any other computer network;
(vii) disseminate, store or transmit viruses, trojan horses, or any other malicious code or program;
(viii) harm minors in any way;
(ix) solicit confidential information;
(x) interfere with or disrupt the Site or the servers or network connected to provide service to the Site;
(xi) provide instructional information about illegal or unlawful activities
(xii) “stalk” or otherwise harass another person;
(xiii) intentionally or unintentionally violate any applicable local, state, national or international law;
(xiv) engage in outside commercial or business activities without Our express written consent;
(xv) engage in any activity on the Website that contravenes the regulations and laws of the boycott of Israel applicable in your country; and/or
(xvi) engage in any other activity deemed by Us, in Our sole discretion, to be unacceptable when using this Site or in conflict with the spirit or intent of the User Agreement.
Any violation of this section can result in termination of Your account and/or license to use this Site and any service orders and/or Services that You list with Us, as well as other legal action.
Although we strive to uphold the functioning of the website, we cannot guarantee uninterrupted access to the Site at all times. We are not liable for any limitations or interruptions in services resulting from technical difficulties beyond our control, including any service interruptions caused by factors outside of our scope. It is important to understand and agree that the Site may occasionally become inaccessible or inoperable due to various reasons, including but not limited to: (i) equipment or communication malfunctions, (ii) periodic maintenance, repairs, or administrative reviews conducted by us, or (iii) causes that are beyond our control or not reasonably foreseeable by us.
GoBatroun reserves the option to grant you the right to utilize a sub-domain within the Website, such as [sub-domain prefix].GoBatroun.com. It is important to note that all sub-domains provided are the exclusive property of GoBatroun. However, GoBatroun retains the authority to terminate your right to use the sub-domain at any time, with or without prior notice, for any reason or no reason at all.
8. Order processing
GoBatroun provides a simple process for accepting the Buyer orders for services and other items on the Site. It gives Buyers a wide choice of payment methods. “Online” payment methods include (i) a credit card gateway, (ii) direct bank payments and (iii) other payment methods to be introduced from time to time. All payment information is transferred via a Secure Socket Layer (SSL) connection. This functionality is denoted by a padlock symbol at the bottom of your browser and ensures secure transmission of the encrypted data. “Offline” payment methods include (i) Point of Payment, (ii) Point of Sale, (iii) Home Payment, (iv) by check or cash at our offices, and (v) At The Door. Each of the payment methods mentioned above has its own additional service charges that are a surcharge to the service price as disclosed on the relevant payment page.
9. Order Proceeds
GoBatroun is responsible for collecting all payments made by the Buyer for the services (“Order Proceeds”) on behalf of the Service Provider. For each Order, GoBatroun charges a fee based on the service’s face value. The Service Provider has two options: (i) include the GoBatroun fee within the service price and receive the Order Proceeds minus the related GoBatroun fee, or (ii) pass on the GoBatroun fee to the Buyer and collect the full amount of the Order Proceeds.
The payment of the proceeds to the Service Provider will be made within ten (10) business to days after the Activity date, for the service to which the Order Proceeds relate to, either by cash or through an electronic funds transfer, depending on the option the Service Provider has chosen and agreed with GoBatroun, respectively, that the Service Provider accurately designates on the Site, provided that GoBatroun reserves the right to withhold funds (i) at any time as GoBatroun determines to be necessary for the processing and settlement of all refunds, disputed charges, chargebacks, customer complaints, allegations of fraud, and other discrepancies and (ii) as otherwise permitted pursuant to this TOS.
GoBatroun, at its sole discretion, has the option to provide an advance payment of a portion of the Order Proceeds to the Service Provider before the specified period mentioned above. The terms and conditions for such advances will be determined by GoBatroun and may be subject to change. These advances are considered as partial payments on amounts that may become due to the Service Provider under this Agreement.
It’s important to note that GoBatroun reserves the right to request the return of any advances, either in full or in part, at its sole discretion and at any time. If such a demand is made by GoBatroun, the Service Provider must promptly repay the requested advance or the portion thereof within five business days after the demand is received.
Service Provider agrees that all Order Proceeds for a given service are earned by the Service Provider only following conclusion of the applicable service and all Order Proceeds ultimately due will be net of all GoBatroun fees, if applicable, refunds, disputed charges, chargebacks and other deductions, whether due to customer complaints, allegations of fraud, discrepancies related to the applicable service or otherwise.
No payments shall be made to a Service Provider from GoBatroun with respect to any service that is cancelled. If payments have already been made by GoBatroun to a Service Provider for a cancelled service, such Service Provider will immediately refund to GoBatroun all such payments upon cancellation of such service. All amounts due to Service Provider are payable in U.S. Dollars, or other foreign currencies accepted by GoBatroun.
Service Provider is responsible for all taxes regarding its service sales, be it Value Added Tax or otherwise. The price shown on the service should show the total price including all taxes. GoBatroun will not be responsible for issuing any invoices on behalf of the Service Provider to the Buyer.
10. Buying services
The Buyer purchases services for the listing and pays by one of the supported payment methods.
The Service Provider may limit the maximum number of services in each order, and this limit is posted during the purchase process and will be verified during each transaction. The Service Provider, in his sole discretion has the right to block access to or cancel a service order if it: (i) is associated with any service broker or scalper, (ii) utilizes automated means to process or place service orders, (iii) exceeds the stated service limit, (iv) is purchased for purposes other than to consume the service.
11. Purchase Confirmation
GoBatroun sends a confirmation e-mail when the order has been paid and attaches the related services to attend the activity on behalf of the Service Provider. You agree to unconditionally accept, honor and fulfill all servicing commitments that have been confirmed by GoBatroun through the Services, and it is your responsibility to verify that the service meets all service restrictions, if any, prior to the subject activity
Refunds are made in accordance with the Service Provider rules and inconformity with the Site refund methods. The Refund process can be done through the GoBatroun systems but are strictly made between Service Provider and Buyer.
All communications or disputes regarding refunds are between the Service Provider and Buyer, and GoBatroun will not be responsible or liable for, and Service Provider hereby agrees to fully indemnify GoBatroun and its affiliates for, refunds, errors in issuing refunds, or lack of refunds in connection with the use of this GoBatroun process.
Subject to the foregoing, refunds issued by a Service Provider will be processed immediately after Service Provider instructs the issuance of the refunds via the Site and pays GoBatroun the related refund payment fees. Buyers will be notified of their entitlement for a refund and will chose the most appropriate method to receive the money provided by GoBatroun.
Notwithstanding the foregoing, You acknowledge and agree that GoBatroun shall have the right to force a refund of any or all services at any time for any reason or no reason, including without limitation if GoBatroun receives complaints from a substantial number (as determined by GoBatroun in its sole discretion) of Buyers with respect to the applicable service or another service held by Service Provider, or GoBatroun determines in its sole discretion that Service Provider has engaged in any fraudulent activity or made any misrepresentations. Further, if one or more Buyer(s) request a refund, whether due to a cancelled service or for any other reason where GoBatroun would reasonably expect to lose a chargeback, GoBatroun may, in its sole discretion, issue such refund to such Buyer(s), and Service Provider shall then owe the amount of such refund to GoBatroun.
13. Right of setoff
GoBatroun retains the right to offset any outstanding amounts owed by the Service Provider for a particular service, if such amounts remain unpaid for more than 30 days, against any money owed to the Service Provider or its affiliates for another service listed on GoBatroun.
14. Additional Services
GoBatroun may, upon request, offer you additional services for fees charged according to the type of service offered. Such fees will be invoiced separately.
You acknowledge and agree that GoBatroun, at its sole discretion, reserves the right (but not the obligation) to delete or deactivate your account, block your email or IP address, or terminate your access to or use of the Site (or any part thereof) at any time and without prior notice, for any reason or no reason at all. This includes situations where GoBatroun believes that you have violated the terms of the Agreement or acted inconsistently with its principles.
In addition, GoBatroun may, in its sole discretion and without prior notice, choose to discontinue providing the Site, or any part thereof. You understand and agree that GoBatroun shall not be liable to you or any third party for any damages that may arise from the termination of your access to the Site.
Please note that these actions may be taken by GoBatroun at its discretion and are not limited to the circumstances outlined above.
16. Disclaimer of Warranties
You acknowledge and agree that your use of the Site is solely at your own risk. The Site and any third-party materials are provided on an “as is” and “as available” basis. You are solely responsible for any damage to your computer system or loss of data that may result from downloading, streaming, or accessing any material obtained through the use of the Site.
The information and Site Content provided on the Site by GoBatroun staff are made with the utmost effort to be accurate and up-to-date at the time of writing. However, it is possible for certain information to change and errors to occur. GoBatroun is not responsible for any loss, financial or otherwise, resulting from such changes or errors in the information provided.
GoBatroun explicitly disclaims all warranties, whether express or implied, including but not limited to warranties of title and non-infringement, warranties that the Site and any third-party materials will be uninterrupted, error-free, accurate, reliable, free from viruses, and other harmful components. Additionally, GoBatroun disclaims any implied warranties of merchantability and fitness for a particular purpose.
17. Limitation of Liability
You explicitly acknowledge and agree that GoBatroun shall not be held liable for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses. This limitation of liability extends to contract disputes, general civil liability, or any other legal cause of action, arising from the use of the Site or third-party materials.
Furthermore, this limitation of liability encompasses damages or injuries resulting from errors, omissions, or any other performance failures by GoBatroun, its affiliates, or business partners; interruptions, defects, or delays in operation or transmission, including communication line failures; computer viruses; as well as theft, destruction, alteration, or unauthorized access to or use of electronic records.
Please note that this limitation of liability applies without any restrictions and encompasses all possible scenarios.
18. General Representation and Warranty
Regardless of any other provision in the Terms of Service or any actions or inactions by GoBatroun, its agents, or subcontractors, you agree to indemnify, defend, and hold harmless GoBatroun and its officers, directors, owners, partners, partnerships, principals, employees, affiliates, and other related entities, servants, agents, representatives, successors, and assigns from any damages, liabilities, costs, and expenses (including reasonable attorneys’ fees), claims, or demands arising from the following: (i) your use of or connection to the Site, (ii) your violation of or failure to fulfill your obligations under the Terms of Service, or (iii) your infringement upon the rights of any third party.
20. Governing Law
The access and use of the Site, as well as this agreement, will be governed by and interpreted in accordance with the laws of Lebanon, without giving effect to any conflicts of laws principles.
The failure or delay of “GoBatroun” to exercise or enforce any right or provision stated in this Agreement does not imply a waiver of that right or provision. No oral waiver, amendment, or modification will be valid under any circumstances. In the event that a provision of this Agreement is deemed invalid by an arbitrator or court of competent jurisdiction, the parties agree that the arbitrator or court should make an effort to enforce the parties’ intentions as expressed in the provision. The remaining provisions of this Agreement will continue to be fully valid and effective.
22. Acceptance of Terms
I have thoroughly read and comprehended all the terms and conditions outlined in this Agreement. I acknowledge that I have read, understood, and agreed to abide by the Terms of Service.